CV

Fatou Jack

Texas, USA | 425-524-7439  | Jackfatou@hotmail.com | https://fatoujack7.wixsite.com/uxdesignerf

Overview                                                                                                                                                              

I am dedicated to creating intuitive and user-centric digital experiences. My strong understanding of user research, prototyping, and UI design allows me to craft visually appealing and functional products. With a passion for problem-solving, I strive to deliver innovative solutions that enhance user satisfaction and drive business success.

Web Design | HTML | Product Design

Figma | Adobe XD | Usability Research
Wireframe | Prototyping | User Experience Design

Education and Certifications

Bachelor of Arts in Sustainability Studies                                                                                                      2015 - 2018             

University of Texas


Professional Experience

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NUUBI —  Florida, USA                                                                                            September 2023 – November 2023

UX Designer                                                                                               

Startup that fosters UX design and creating usability of application and web-designs

Responsibilities

• User Research: worked with the design team to conduct thorough user-research.

• Tested and analyzed mockups of applications.

• Included UI and UX design during wireframing and prototyping.

•  Worked with teams to execute UI and UX designs on a weekly basis.

• Assisted with design of the website and mobile applications.

• Developed gamification strategies into the NUUBI app.

Achievements

• Improved the conversion rate of a mobile application and web-design by 80%.

• Implemented a new splash screen that would create user satisfaction.

• Achieved 100% satisfaction rate due to better login and sign-up system.

• Learned how to group and build components on Figma.

• Successfully built-in gamification strategies on NUUBI app in Figma.

Freelance —  Texas, USA                                                                                                  April 2023 – October 2023

UX Designer                                                                                               

Creating intuitive and user-centric digital experiences on a flexible and project-based basis.

Responsibilities

• User Research: Conduct in-depth research to understand user needs and behaviors.

• Wireframes and Prototypes: Design interactive prototypes and wireframes for UI concepts.

• Cross-functional Collaboration: Work with teams to align on project goals and implementation.

• UI Design: Create visually appealing and user-friendly interfaces.

• Usability Testing and Iteration: Test, analyze feedback, and iterate for an optimized user experience.

Achievements

• Improved the conversion rate of a web application by 25% through a user-centric redesign, resulting in a significant boost in user engagement and revenue.

• Implemented a streamlined onboarding process, leading to a 20% reduction in bounce rate and a more seamless user journey.

• Achieved a 95% user satisfaction rate through continuous improvements based on user feedback and data-driven design decisions.

Kalabash Academy — Banjul, Gambia                                                                              September 2021 – July 2022

Administrator

Non-profit organization that builds communities and encourages growth through education, sports, and wellness in West Africa

Responsibilities                     

• Oversaw day-to-day office activities, coordinated schedules, and maintained a productive work environment.

• Provided assistance to executives and employees, handled phone calls, emails, and managed office supplies and equipment.

• Maintained accurate records, databases, and files that ensured efficient retrieval of information.

• Tracked office expenses, prepared budgets, and identified cost-saving opportunities.

• Facilitated effective communication among team members, departments, and external stakeholders.

Achievements

• Implemented a new filing system, resulting in a 20% reduction in document retrieval time.

• Successfully managed office budget, achieving a 15% reduction in overhead costs over the fiscal year.

• Maintained 98% accuracy in data entry, reducing errors and ensuring reliable information for decision-making.

• Streamlined administrative processes, leading to a 25% increase in overall office productivity.

Economic Community of West African States — Abuja, Nigeria                                            January 2019 – April 2019

Environmental Health Intern

A regional organization that fosters economic integration, political stability, and social development among West African nations.

Responsibilities                     

• Assisted in conducting research on environmental health issues in the ECOWAS region, including water quality, air pollution, and waste management.

• Collected and analyzed environmental health data, assisted in the preparation of reports and presentations for stakeholders.

• Contributed to the development of environmental health policies and strategies to address pressing regional challenges.

• Assisted in organizing and participating in training workshops and awareness campaigns to promote sustainable practices and environmental conservation.

• Collaborated with relevant stakeholders and partner organizations to foster regional cooperation and knowledge exchange in environmental health.

Achievements

• Assisted in the implementation of a water quality monitoring program, resulting in the testing of 100+ water sources and identifying areas for improvement.

• Contributed to the development of a regional waste management strategy, incorporating best practices from member states, leading to a 15% reduction in improper waste disposal in pilot cities.

• Coordinated a series of workshops on eco-friendly practices, reaching over 500 participants and generating a 25% increase in awareness of sustainable behaviors.

University of Texas Housing and Dining —  Texas, USA                                                     February 2018 – May 2018

Sustainability Intern                                                                                               

Provides accommodation and dining services to support students' academic and personal growth.

Responsibilities

• Assisted in conducting research and analysis on sustainable practices to support the development of environmentally friendly initiatives.

• Collaborated with cross-functional teams to promote sustainability awareness and implement eco-conscious strategies within the organization.

• Participated in sustainability audits to identify areas for improvement and track progress toward sustainability goals.

• Assisted in the creation of educational materials and workshops to raise awareness about sustainable practices among employees and stakeholders.

• Contributed to the development of sustainability reports to showcase the company's progress and achievements in meeting sustainability targets.

Achievements

• Conducted research and compiled data on renewable energy sources, contributing to a 10% increase in the adoption of green energy solutions within the organization.

• Assisted in organizing a company-wide "Green Week" event, resulting in a 15% reduction in single-use plastic consumption across offices.

• Contributed to the implementation of energy-efficient practices, leading to a 20% decrease in energy consumption over six months.